Privacy Policy

Last updated: May 2025

Overview

Aged Care Hub is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

We only collect personal information when you voluntarily submit an enquiry form. This may include:

  • Your name
  • Email address
  • Phone number (optional)
  • Your message or enquiry

We do not collect sensitive information such as health or financial details.

How We Use Your Information

We use your information solely to:

  • Forward your enquiry to the relevant aged care provider
  • Respond to your questions or requests
  • Improve the services we offer

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your information is stored securely using Supabase, a cloud database provider with industry-standard encryption. We take reasonable steps to protect your data from misuse, loss, unauthorised access, and disclosure.

Cookies and Analytics

We may use cookies and anonymous analytics tools to understand how visitors use our site. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings.

Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To make a request, contact us at the email address below.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at: tugbabulkurr@gmail.com